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Silk is Proudly Australian Owned

Silk Hospitality is a proudly Australian owned and operated business which specialises in delivering outsourced housekeeping solutions to hotels across Australia. 

Focused solely on the accommodation industry, Silk has a strong appreciation of the importance of quality and the guest experience.  We provide an outstanding outsourced housekeeping service which seamlessly integrates with a hotel’s brand, standards and image. 

With vast industry knowledge and experience, Silk is accomplished at delivering high quality services efficiently.

Founder Story

More than ten years ago Lauren Anderson and Michael Knee co-founded Silk Hospitality. The company has been built to offer clients an alternative provider who is more focused on delivering high quality services through an innovative and customer centric approach.

Silk provides clients with access to specialist skills and technology to deliver a high standard of cleanliness and a greater guest experience. Silk is an Australian success story. As a collective group, the focus is on delivering quality experiences.


Silk' s senior leadership team draws on decades of experience across industries to chart a course for the future and guide the company toward its strategic goals.  


A Strong History

All good stories have a beginning. Silk’s began nearly 30 years ago when our Chairman founded the concept of outsourced housekeeping in Australia in the early 1990s.  


Silk was built from a desire to give the hotel industry a partner who has a strong people culture, is easy to do business with, and invests in innovative systems and processes.

We take great pride in the company we have developed and the services we offer.


Our ability to support our customers at any stage of the lifecycle - including expertise in new build hotels, outsource to outsource and inhouse to outsource transition - is what has allowed us to become a leader in the industry.

We'd love to hear from you

Silk operates across all major capital cities and regional areas in Australia.

Our Contact Details

1300 575 364

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