Silk Hospitality

A Partner you

can trust

Culture at Silk

At Silk, we believe what makes us different makes us stronger.

Building a more diverse, inclusive, and equitable organization is good for our teams, our customers, and our community.

We empower each other to bring unique perspectives and experiences to work, and we continually seek new ways to do so.

Founder Story

Our history can determine our future

More than ten years ago Lauren Anderson and Michael Knee co-founded Silk Hospitality.


The company has been designed to offer clients an alternative provider who is more focused on delivering high quality services through an innovative and customer centric approach.

Silk provides clients with access to specialist skills and technology to deliver a high standard of cleanliness and a greater guest experience.

Silk is an Australian success story. As a collective group, the focus is on delivering quality experiences.


Silk' s senior leadership team draws on decades of experience across industries to chart a course for the future and guide the company toward its strategic goals.  


Silk's success is not only due to the quality of work; it's down to attitude, approach and the way we treat our people and our clients.



Our history can determine our future

All good stories have a beginning. Silk’s began nearly 30 years ago when our Chairman founded the concept of outsourced housekeeping in Australia in the early 1990’s.  Silk was built from a desire to give the hotel industry a partner who has a strong people culture, is easy to do business with, and invests in innovative systems and processes.

We take great pride in the company we have developed and the services we offer.

Our ability to support our customers at any stage of the lifecycle - including expertise in new build hotels, outsource to outsource and inhouse to outsource transition - is what has allowed us to become a leader in the industry.

Fashion Blog

For industry innovation, and best practice, check out out our blog for some interesting materials...

Our Blog

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